"Very often those starting a business lack relevant education and skills and soon get pushed out the market," head of marketing department Arsen Melkonyan said in his speech.
"The 21st century is an era of doing business based on competitive advantages and knowledge. This factor and the bank's determination of being a sustainable and relyable partner made us reassess customer relations."
"We are confident that sustainable, long-term, trusted partnership based on mutual assistance are the key to progress and development," Melkonyan said, adding that only competent business relationships create such an atmosphere.
"To create the aforementioned factors and eliminate obstacles, the bank has chosen the path of providing additional knowledge and extensive experience to its partners."
Representatives of financial and banking systems of Armenia, georgia, Ukraine, Belarus, Russia and Kazakhstan participated in the Caucasus SME Banking Club Conference 2017.
The conference is an annual event and tackles issues of regional financial and banking systems.